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CUSTOMER CARE · KUWAIT

Frequently Asked Questions

The most common questions about shopping, delivery, returns and payment.

When will my order arrive?

Delivery timing depends on your area, product availability and the courier schedule. Four-hour delivery is not guaranteed for every product or address. Please review the available delivery option and confirmation for your order.

How much does shipping cost?

Any delivery fee depends on your shipping address and the selected service and is displayed before confirming checkout.

How do I return or exchange something?

Start by emailing info@wifitrendy.com with your order number. Eligible goods can be returned or exchanged within the applicable statutory period, commonly 14 days, subject to the product condition and category-specific legal exceptions. Read the full Return & Refund Policy.

Are product warranties the same for all items?

No. Manufacturer and supplier warranties vary by brand, product and condition. Product-specific details and consumer protection rights govern each case.

Which payment methods are offered?

The website currently advertises KNET, selected payment cards, and Deema installments subject to eligibility. Check the payment page for the methods available for your exact order.

How can I contact customer care?

Write to info@wifitrendy.com and include your order reference when relevant.