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CUSTOMER CARE · KUWAIT

Warranty & Support

A simple guide to after-sales questions, manufacturer coverage and product faults.

What warranty applies?

Warranty coverage may be provided by the manufacturer, authorized agent or supplier and depends on the product model, condition and terms disclosed at the time of purchase.

Do not assume all devices have the same warranty duration. Used and refurbished products may have different clearly disclosed commercial terms, without removing non-waivable legal rights.

Requesting warranty support

Keep your purchase reference, serial number where applicable and description of the issue. Email info@wifitrendy.com for the appropriate contact and product-specific support steps.

The product may need inspection by the relevant service provider before a warranty outcome can be established.

Defective or non-conforming products

Your rights under Kuwait Consumer Protection Law No. 39 of 2014 are separate from any optional commercial warranty and continue to apply where legally required.

Contact us promptly if you receive an incorrect or defective item. We will work with the relevant supplier and respond in line with applicable requirements.